Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how langstanefishandchips.co.uk ("we," "us," or "our") collects, uses, and protects your personal information. We are committed to protecting your privacy and operating transparently in compliance with applicable UK and EU data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We collect personal information in the following ways:
- Contact Information: Name, email address, and phone number when you submit enquiries or sign up for communications
- Technical Data: IP address, device type, browser type, operating system, and referring website
- Cookies: Information stored via cookies and similar tracking technologies
- Usage Data: Pages visited, time spent on site, clicks, scroll behaviour, and other interaction metrics
How We Use Information
We use your personal information for the following purposes:
- Analytics and understanding user behaviour to improve our website
- Affiliate tracking and commission reporting
- Site improvement, security, and fraud prevention
- Sending newsletters and promotional information (where you have consented)
- Responding to your enquiries
Cookie Policy
We use cookies and similar technologies to enhance your experience. Types of cookies used include:
- Essential Cookies: Required for site functionality
- Analytics Cookies: Track usage patterns and site performance
- Affiliate Cookies: Monitor referrals and conversions for our Grosvenor casino affiliate programme
- Marketing Cookies: Personalise content and advertising
You can opt-out of non-essential cookies by adjusting your browser settings or using our cookie consent banner. Please note that blocking essential cookies may affect site functionality.
Third-Party Links
Our website contains links to third-party websites, including Grosvenor casino and other affiliate partners. We are not responsible for the privacy practices of these external websites. We strongly recommend reviewing their privacy policies before providing personal information. We do not control or endorse the content, practices, or policies of linked sites.
Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your data (subject to legal obligations)
- Right to Restrict Processing: Request limitation of how your data is used
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Opt-out of processing for marketing or analytics purposes
- Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) if you believe your rights have been breached
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the type of data:
- Contact information and enquiries: 3 years or until you request deletion
- Analytics and usage data: 12-24 months
- Affiliate tracking data: As required by affiliate programme terms (typically 12 months minimum)
- Cookies: Dependent on cookie type (essential cookies persist for session duration; others up to 24 months)
We will delete data sooner if you request deletion or if it is no longer necessary for our stated purposes.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have privacy concerns, please contact us:
Email: [email protected]
Website: langstanefishandchips.co.uk
If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or call 0303 123 1113.
Please note: This website contains affiliate links to Grosvenor casino. We may receive commission if you sign up or play through our referral links. This does not affect the cost to you.